First things first
Q: What does Maris Sal mean?
A: Maris Sal is Latin for "sea-salt".
Q: Can bracelets be worn in the water?
A: Yes. Our bracelets are designed to be worn on, in & around the water. We use custom, marine grade, lines and 316L stainless steel hardware.
Q: What is the metal material?
A: 316L stainless steel, ie marine grade. Will never rust, corrode or fade.
Payment & Ordering
Q: How do I order?
A: Visit our online shop and browse our collection of finest quality nautical accessories. If you need any help please e-mail us at email@example.com or give us a call at +46 (0)708 43 22 12 and we will be glad to help you.
Q: How do I pay for my order?
A: We offer several secure payment options; Klarna (available in Sweden, Norway, Finland, Germany and Austria), PayPal (available world-wide), Shop Pay and Apple Pay.
With Klarna you can pay with 14 day invoice, part payment and credit/debit card.
No fee is charged for any of these payment options.
Q: How do I use Klarna to pay?
A: The option to pay with Klarna is available for residents in Sweden, Norway, Finland, Germany and Austria and is chosen after you have entered your shipping address.
Q: Do you collect sales tax and, if so, where and what %?
A: Customers from European countries are charged 25% Swedish VAT.
No VAT is included on orders from countries outside the EU.
The correct price will automatically be charged at check-out depending on your delivery address. You will be able to see the total sum before you finish your order.
Q: Is your site safe?
A: Our site is 100% secure through the use of a SSL certificate. When a SSL certificate is used, all entered information becomes unreadable to everyone except for the server you are sending the information to. You can check if a website uses this feature by looking at the website address in the address field where you will see a small padlock icon.
Shipping & Delivery
Q: Do you ship internationally?
A: Yes, we ship all over the seven seas.
Q: When will my order arrive?
A: Please allow 1-2 days for your ordered items to be created.
The estimated delivery times are as follows:
Sweden 1-3 working days, European Union 3-5 working days, US/Canada 5-10 working days, the rest of the world 10-14 working days.
Please be aware that the current pandemic may affect these delivery times.
Q: How much does the shipping cost?
A: All orders over 500 SEK (approximately 50 USD) ships free world-wide. For orders below this amount the shipping cost is 29 SEK (approximately 3 USD) for Sweden and 69 SEK (approximately 7 USD) for all other countries.
Exact amount is shown in your currency at check-out before you complete your order.
Q: Where from is my order sent?
A: Your order ships from the Swedish island of Hönö, on the west-coast of Sweden.
Sizes & Measuring
Q: How does the sizing work?
A: The size you order is the inner circumference of the clasped bracelet, meaning that it will fit a wrist of up to that measurement.
For example: A bracelet with the size 7" (17.8 cm) fits a wrist of up to that measurement or somewhat smaller, around 6.8" (17.3 cm).
For details view the "Find your perfect size" page here.
Q: Can I order a custom size?
A: Absolutely! Let us know your wrist-measurement in the comments section at check-out. For information on how to measure your wrist see the following question.
Q: How do I measure my wrist?
A: We recommend using a tape measure (a piece of string and a ruler works fine too) and measuring the circumference of your wrist just above the hand.
To calculate a perfect fit place your smallest finger between your wrist and the tape measure to allow for some slack. The total (your wrist measurement plus slack) should be smaller than the size you order.
IMPORTANT NOTE: When communicating your measurement to us for custom-making leave your exact wrist-measurement without adding any slack. We will add about 0.19” (0.5 cm) for a comfortable fit. For details view the "Find your perfect size" page here.
Q: I am ordering a gift and don't know what size I should buy, can you help?
A: For women the most popular size is Small 6.5"/16.5cm and for men Large 7.5"/19.1cm. If your giftee is heavier built choose one size larger. You may also choose to order an adjustable bracelet like Vinga; Key West and Providence.
Q: What if my ordered bracelet is too small or too big?
A: No problem, just contact us at firstname.lastname@example.org and let us know. You can always exchange the bracelet free of charge for a new one in another size.